Customer support

Get in touch

We are here to help with questions about products, delivery or an existing order.

Email ushello@bbqdeals.co.uk
Support hoursMonday to Friday, 9am–5pm

How can we help?

Frequently asked questions

How long will my order take to arrive?

Delivery estimates are shown on the product page and confirmed at checkout.

Do you offer free delivery?

Eligible products and order values are clearly marked before checkout.

Can I return my order?

Return eligibility and instructions are set out in our returns policy.